Returns

We want you to be able to trust every order. Here’s how returns and refunds work.

Return Window

Unopened products may be returned within 30 days of delivery. A refund is issued only after the returned item is received and inspected to confirm it is unopened and unused. Refunds are not issued automatically on request.

Damaged in Transit

If your order arrives damaged, report it within 3 days of delivery with photos of the damage. We’ll ship a free replacement, and no return of the damaged item is required.

Opened or Used Products

Opened or used products cannot be refunded, since purity can no longer be verified once a vial is opened. Every product we sell ships only after a Certificate of Analysis confirms its purity. See Quality Standards and the Certificate of Analysis archive for details on every batch.

How to Start a Return

Contact us at support@finalform.bio or through our Contact page to request a return. Once approved, we’ll email you a prepaid return shipping label, so you don’t need to cover the return shipping cost.

Refund Timing

Once your returned item is received and verified unused, refunds are processed within 7-10 business days back to your original payment method.